Parveen Gupta

Title: Innovations by Parveen Gupta in Public Safety Technology

Introduction

Parveen Gupta is an accomplished inventor based in Centennial, Colorado. He has made significant contributions to the field of public safety technology, holding a total of 3 patents. His work focuses on improving emergency call handling systems, which are crucial for effective public safety responses.

Latest Patents

One of Gupta's latest patents is titled "Call overload handling for a public safety answering point." This invention provides a method for managing overload situations in public safety answering points (PSAPs). When an overload state is detected, the system identifies calls from mobile devices capable of text communication. It then sends a text message to callers, asking them to respond via text to identify the nature of their emergency. This innovative approach classifies calls as either verified emergency or non-emergency, ensuring that human operators can prioritize their responses effectively.

Another notable patent is the "Device, system and method for transitioning a public-safety answering point to an automated review mode." This invention allows PSAPs to switch from manual call handling to an automated review mode during overload conditions. In this mode, calls are routed to bots for automated data entry, and incident indicators are displayed for user review. If a bot-generated indicator is flagged as low confidence, the system prompts user intervention, enhancing the accuracy of incident reporting.

Career Highlights

Parveen Gupta is currently employed at Motorola Solutions, Inc., where he continues to innovate in the realm of public safety technology. His work has been instrumental in developing systems that enhance the efficiency and effectiveness of emergency response operations.

Collaborations

Gupta collaborates with talented professionals in his field, including Min Ma and Janet A Manzanares. Their combined expertise contributes to the advancement of public safety technologies.

Conclusion

Parveen Gupta's innovative patents and contributions to public safety technology demonstrate his commitment to improving emergency response systems. His work not only enhances the efficiency of PSAPs but also ensures that public safety remains a top priority.