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For the Inventor, By the Inventor

Moraga, CA, United States of America

Oleksiy M Kolomoyskyy

This inventor holds 16 USPTO granted patents and 2 published patent applications, primarily in Call Center Automation. Top assignee: Genesys Telecommunications Laboratories, Inc.. Active years: 2005-2018.

IDiyas Innovation Intelligence. (2026). Inventor Profile: Oleksiy M Kolomoyskyy. Retrieved from https://idiyas.com/inventor/oleksiy-m-kolomoyskyy

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Calculating rank
USPTO Granted Patents = 16 

% Patents Active = 100.0

Average Co-Inventor Count = 2.8

ph-index = 5

Forward Citations = 62(Granted Patents)


Company Filing History:

goldMedal16 out of 563 
 
Genesys Telecommunications Laboratories, Inc.
 patents

Years Active: 2005-2018

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Areas of Expertise:
Outbound Call Handling
Agent Readiness Prediction
Dialing Strategy Selection
Collaboration System
Telecommunications
Agent Desktop Scripting
Automated Contact Handling
Interaction Management
16 patents (USPTO):Explore Patents
1. 9894202 - Method for automated handling of outbound contacts requiring assured connection to a live agent (2018-02-13),
2. 9866691 - System and methods for predicting future agent readiness for handling an interaction in a call center (2018-01-09),
3. 9729716 - Collaboration system and method (2017-08-08),
4. 9729715 - System and methods for selecting a dialing strategy for placing an outbound call (2017-08-08),
5. 9374467 - Collaboration system and method (2016-06-21),
6. 9374466 - System and methods for predicting future agent readiness for handling an interaction in a call center (2016-06-21),
7. 9197750 - Method for automated handling of outbound contacts requiring assured connection to a live agent (2015-11-24),
8. 9118762 - System and methods for selecting a dialing strategy for placing an outbound call (2015-08-25),
9. 8971521 - Method for automated handling of outbound contacts requiring assured connection to a live agent (2015-03-03),
10. 8879719 - Collaboration system and method (2014-11-04),
11. 8798257 - System and methods for predicting future agent readiness for handling an interaction in a call center (2014-08-05),
12. 8660258 - System and methods for selecting a dialing strategy for placing an outbound call (2014-02-25),
13. 8588401 - Method for automated handling of outbound contacts requiring assured connection to a live agent (2013-11-19),
14. 8363819 - Collaboration system and method (2013-01-29),
15. 8238543 - System and methods for predicting future agent readiness for handling an interaction in a call center (2012-08-07),

Title: Oleksiy M Kolomoyskyy: Innovator in Telecommunications

Introduction

Oleksiy M Kolomoyskyy is a prominent inventor based in Moraga, CA (US). He has made significant contributions to the field of telecommunications, holding a total of 16 patents. His work focuses on enhancing the efficiency and effectiveness of call center operations through innovative technologies.

Latest Patents

Among his latest patents is a method for automated handling of outbound contacts requiring assured connection to a live agent. This system ensures that outbound calls placed in an automated dialing campaign connect to a live agent when necessary. It includes an outbound dialing server, a digital data repository for storing dialing records, and software that manages the connection process. Another notable patent is for a system and methods for predicting future agent readiness for handling interactions in a call center. This system utilizes network-connected nodes to report agent status and predict outbound calls based on agent availability.

Career Highlights

Oleksiy M Kolomoyskyy is currently employed at Genesys Telecommunications Laboratories, Inc., where he continues to develop innovative solutions for the telecommunications industry. His work has significantly impacted how call centers operate, improving both customer experience and operational efficiency.

Collaborations

He has collaborated with notable coworkers such as Stanislav V Zgardovski and Vadim Zyarko, contributing to various projects that enhance telecommunications technologies.

Conclusion

Oleksiy M Kolomoyskyy's contributions to telecommunications through his patents and innovative solutions have established him as a key figure in the industry. His work continues to shape the future of call center operations and customer interactions.

Profile summary based on public USPTO records.
Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]
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