Nicole M Beckstead

Title: Nicole M. Beckstead: Innovating Drive-Up Returns

Introduction

Nicole M. Beckstead is an inventor based in Minneapolis, Minnesota. Her patent work addresses the coordination of drive-up returns in retail environments, helping connect customers and store employees during the return process.

Latest Patents

Beckstead is named on 1 patent, titled “Systems and Methods for Facilitating Coordination of Drive-Up Returns.” The invention describes a process in which a customer selects an item for a drive-up return and later notifies the retailer that they are on their way. The system gathers information about the customer and the item, including the customer’s current location, and sends it to an employee device. Employees can view arriving returns, select a control to handle a return, and receive instructions for completing the process after the customer reports arriving.

Career Highlights

Beckstead is associated with Target Brands, Inc. Her patented work focuses on coordinating digital information and employee workflows to support a convenient retail return experience.

Collaborations

Brett Friesen and Jathin Jayan are identified as Beckstead’s coworkers. The available information does not specify their roles in the patent or the invention.

Conclusion

Nicole M. Beckstead’s patent reflects an effort to streamline drive-up returns by coordinating customer updates, item information, and employee actions.