Company Filing History:
Years Active: 2019
Title: Nathan Bushey: Innovator in Customer Service Solutions
Introduction
Nathan Bushey is an accomplished inventor based in Seattle, WA. He has made significant contributions to the field of customer service technology. His innovative approach has led to the development of a unique patent that enhances the customer service experience.
Latest Patents
Nathan holds a patent for a "Customer Service Dashboard." This dashboard comprises an account pane and a partially surrounding administrative layer. The account pane presents information typically available in a customer-facing account management portal. The administrative layer presents additional content not typically available to customers. It features a menu component for selecting and navigating between customer accounts, as well as for viewing calendared items. The administrative layer also includes a module selection component for opening panes corresponding to functional modules. These modules expose functionality related to the current customer account. For instance, a module can be used for quickly navigating between interrupted tasks being performed in the account view. The administrative layer can be quickly hidden by selecting a visible toggle control, closely replicating what would be available to and seen by a customer.
Career Highlights
Nathan is currently employed at T-Mobile USA, Inc., where he applies his expertise in customer service technology. His work focuses on improving customer interactions and streamlining service processes. With a patent to his name, Nathan has established himself as a key player in the industry.
Collaborations
Nathan collaborates with talented coworkers, including Linda Zhao and Vinay Kshirsagar. Together, they work on innovative projects that aim to enhance customer service solutions.
Conclusion
Nathan Bushey is a notable inventor whose work in customer service technology has made a significant impact. His patented customer service dashboard exemplifies his commitment to improving customer experiences.