Company Filing History:
Years Active: 2025
Title: Monique Piras: Innovator in Action Plan Generation
Introduction
Monique Piras is an accomplished inventor based in Redmond, WA (US). He has made significant contributions to the field of technology, particularly in the area of generating action plans for agents. His innovative approach utilizes perception gap data from interaction events to enhance agent performance.
Latest Patents
Monique holds a patent titled "Generating action plans for agents utilizing perception gap data from interaction events." This patent relates to systems, non-transitory computer-readable media, and methods for determining the existence of a perception gap for an interaction event. The disclosed systems generate a suggested action and provide it for display via a graphical user interface of an agent device. In some embodiments, a machine learning model is utilized to generate the suggested action for the agent. Additionally, the systems generate an agent performance score reflecting the overall performance of an agent.
Career Highlights
Monique Piras is currently employed at Qualtrics, LLC, where he continues to innovate and develop solutions that improve agent interactions. His work has been instrumental in advancing the capabilities of agents in various applications.
Collaborations
Monique collaborates with talented individuals such as Matthew Primmer and Manisha Powar, contributing to a dynamic work environment that fosters innovation.
Conclusion
Monique Piras is a notable inventor whose work in generating action plans for agents has the potential to transform agent performance and interaction. His contributions to technology and collaboration with skilled colleagues highlight his commitment to innovation.