Years Active: 2020
Title: Mohith Shanthigodu: Innovator in Machine Learning for Technical Support
Introduction
Mohith Shanthigodu is an accomplished inventor based in Kariyangala, India. He has made significant contributions to the field of machine learning, particularly in enhancing technical support systems. His innovative approach aims to streamline problem-solving processes for client systems.
Latest Patents
Mohith holds a patent for "Providing machine learning assistance for technical support." This invention involves a system where a technical support specialist can connect to a client system after it encounters a problem. The console displays a graphical representation of the client system, which includes various components. A machine learning module is executed to determine potential solutions based on previously resolved problems that are similar to the current issue. The solutions are evaluated based on their confidence levels, which are determined by several factors, including the similarity of the problems and network topologies.
Career Highlights
Mohith is currently employed at Dell Products Inc., where he applies his expertise in machine learning to improve technical support services. His work focuses on integrating advanced technologies to enhance user experience and operational efficiency.
Collaborations
Some of Mohith's notable coworkers include Parminder Singh Sethi and Durai S Singh. Their collaboration fosters a creative environment that encourages innovation and the development of cutting-edge solutions.
Conclusion
Mohith Shanthigodu is a pioneering inventor whose work in machine learning is transforming technical support systems. His contributions are paving the way for more efficient problem-solving methods in the tech industry.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.