Mohan Navaratna

Title: Innovations by Mohan Navaratna

Introduction

Mohan Navaratna is an accomplished inventor based in San Jose, California. He has made significant contributions to the field of co-location facilities, holding a total of four patents. His work focuses on enhancing customer experience and operational efficiency within co-location environments.

Latest Patents

Mohan's latest patents include a "Customer Churn Risk Engine for a Co-Location Facility." This innovative engine is designed to analyze co-location data and telemetry data to generate a churn risk score for customers. This score helps co-location facility providers understand the likelihood of customer churn, enabling them to take proactive measures. Another notable patent is the "Magnetic Score Engine for a Co-Location Facility." This engine generates a magnetic score that indicates the importance of a co-location facility customer based on their interconnections with other customers. Both patents demonstrate Mohan's commitment to leveraging data for improved customer insights.

Career Highlights

Mohan currently works at Equinix, Inc., a leading provider of co-location and interconnection services. His role involves developing innovative solutions that enhance the functionality and reliability of co-location facilities. His expertise in data analysis and customer relationship management has positioned him as a key player in the industry.

Collaborations

Mohan collaborates with talented professionals such as Jaganathan Jeyapaul and Brian James Lillie. Together, they work on advancing technologies that improve customer engagement and operational performance in co-location facilities.

Conclusion

Mohan Navaratna's contributions to the field of co-location facilities through his innovative patents and collaborative efforts highlight his expertise and dedication to enhancing customer experiences. His work continues to influence the industry positively.