The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 15, 2020
Filed:
Jan. 29, 2016
Equinix, Inc., Redwood City, CA (US);
Mohan Navaratna, San Jose, CA (US);
Parveen Kumar, Fremont, CA (US);
Jaganathan Jeyapaul, San Jose, CA (US);
Brian J. Lillie, Los Altos, CA (US);
EQUINIX, INC., Redwood City, CA (US);
Abstract
In some examples, a customer churn risk engine is configured to query at least one of co-location data indicating co-location facility usage by a particular co-location facility customer and telemetry data indicating interconnections established between the particular co-location facility customer and at least one additional co-location facility customer within at least one co-location facility operated by a co-location facility provider. The customer churn risk engine is further configured to generate, based at least in part on at least one of the co-location data and the telemetry data, a churn risk score for the particular co-location facility customer. The customer churn risk engine is configured to output the churn risk score for the particular co-location facility customer.