Michael Edwin Borchert

Title: Michael Edwin Borchert: Innovator in SLA Compliance Monitoring

Introduction

Michael Edwin Borchert is an accomplished inventor based in Minneapolis, MN (US). He has made significant contributions to the field of technology, particularly in the area of service level agreement (SLA) compliance monitoring. His innovative approach utilizes real user monitoring to enhance the reliability of ecommerce services.

Latest Patents

Borchert holds a patent for "SLA compliance determination with real user monitoring." This patent outlines a method for determining compliance with a Service Level Agreement (SLA) between an ecommerce provider and its customer. The process involves collecting data for each HTTP/HTTPS request and response sent to the ecommerce provider. The inclusion of a content delivery network (CDN) allows for external, third-party confirmation of compliance. Real user monitoring is triggered at the SaaS system by event rules, which collect data regarding the performance of requests and responses. The logged data is then processed and stored in a performance monitoring system for further analysis.

Career Highlights

Borchert is currently employed at Digital River, Inc., where he continues to develop innovative solutions that enhance ecommerce performance. His work has been instrumental in improving the reliability and efficiency of online transactions.

Collaborations

Some of his notable coworkers include Mark Aron Beltt and Ryan Patrick Douglas, who contribute to the collaborative environment at Digital River, Inc. Their combined expertise fosters innovation and drives the development of cutting-edge technologies.

Conclusion

Michael Edwin Borchert's contributions to SLA compliance monitoring exemplify the impact of innovation in the ecommerce sector. His patent and ongoing work at Digital River, Inc. highlight his commitment to enhancing service reliability and performance.