The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 16, 2021
Filed:
Dec. 29, 2016
Digital River, Inc., Minnetonka, MN (US);
Mark Aron Beltt, St. Louis Park, MN (US);
Ryan Patrick Douglas, Edina, MN (US);
Chad Martin, Minneapolis, MN (US);
Marcus Mechmann, Velbert, DE;
Michael Edwin Borchert, Minneapolis, MN (US);
DIGITAL RIVER, INC., Minnetonka, MN (US);
Abstract
Compliance with a Service Level Agreement (SLA) between an ecommerce provider and its customer may be determined using real user monitoring by collecting data for each HTTP/HTTPS request and response sent to the ecommerce provider. The presence of a content delivery network (CDN), also monitoring every HTTP/HTTPS request sent from a user, through the CDN provides an external, third-party confirmation of compliance. Real user monitoring is collected at the SaaS system by triggering an event rule, collecting data regarding the performance of the request and the response, and logging the created message. The log is processed and stored in a performance monitoring system where indexed for calculations and presentation.