This inventor holds 2 USPTO granted patents. Top assignees: Amdocs Development Limited, Amdocs, Inc., Dst Innovis, Inc.. Active years: 2009-2020.
Location History:
- El Dorado Hills, CA (US) (2009)
- Rancho Cordova, CA (US) (2020)
Company Filing History:
1 out of 375 
1 out of 2 
1 out of 2 Years Active: 2009-2020
Title: Michael Axford: Innovator in Customer Care Management
Introduction
Michael Axford is an accomplished inventor based in Rancho Cordova, CA (US). He has made significant contributions to the field of customer care management through his innovative patents. With a total of 2 patents, Axford has developed systems that enhance the flexibility and efficiency of data processing in business environments.
Latest Patents
One of his latest patents is titled "Component Based Customer Care Management." This invention provides a flexible, modifiable, and customizable data processing system tailored to meet the specific needs of businesses. The component-based system can be deployed as software, hardware, or a combination of both. It includes discrete federated task-based components that interface with a database through data management or integration components. This enterprise system can be modified or updated without significant recoding, allowing businesses to adapt to changing data processing needs.
Another notable patent is the "Configurable Business Process." This invention allows users to create business processes through a user interface by defining flow tasks that identify value objects. The value objects are evaluated using specific rules to produce results, which generate instructions for system users. The process operates through a business flow engine and includes configuration files that map components and methods using an XML engine.
Career Highlights
Michael Axford has worked with several prominent companies, including Amdocs Development Limited and Dst Innovis, Inc. His experience in these organizations has contributed to his expertise in developing innovative solutions for customer care management.
Collaborations
Throughout his career, Axford has collaborated with talented individuals such as Greg Verego and Maxine Campbell. These partnerships have fostered a creative environment that has led to the development of his impactful inventions.
Conclusion
Michael Axford is a notable inventor whose work in customer care management has paved the way for more efficient business processes. His innovative patents reflect his commitment to enhancing data processing systems for businesses.