This inventor holds 15 USPTO granted patents and 4 published patent applications. Top assignees: Genesys Telecommunications Laboratories, Inc., Other. Active years: 2015-2020.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Location History:
- San Francisco, CA (US) (2017)
- Daly City, CA (US) (2015 - 2018)
- Burlingame, CA (US) (2016 - 2020)
Company Filing History:
9 out of 563 
6 out of 834,453 Years Active: 2015-2020
Title: The Innovative Journey of Merijn Te Booij
Introduction
Merijn Te Booij, based in Burlingame, CA, is a prominent inventor with a remarkable portfolio of 15 patents. His inventive contributions primarily focus on systems that enhance task management, routing, and customer interaction processes through the integration of real-time sensor data.
Latest Patents
Two of Merijn's latest patents capture the essence of his innovative work. The first patent, titled "System and Method for Intelligent Task Management and Routing Based on Physiological Sensor Input Data," outlines a sophisticated approach to task routing. This system receives and stores real-time sensor data, creates task objects for each incoming task, and utilizes this data to assign tasks to the most suitable agents based on their physiological inputs.
The second patent, "System and Method for Managing Customer Interactions," presents a method for improving customer service efficiency. It includes receiving proximity information from customers' electronic devices and creating interaction objects that capture this data. By managing and analyzing this information alongside customer contact history, the system enhances the decision-making process for customer support teams.
Career Highlights
Merijn Te Booij has held significant positions in various companies, most notably at Genesys Telecommunications Laboratories, Inc. His work has consistently revolved around innovative technologies that enhance both operational efficiency and user experience in customer interactions.
Collaborations
Throughout his career, Merijn has collaborated with talented professionals such as Kentis Gopalla and Herbert Willi Artur Ristock. These collaborations have undoubtedly enriched his research and development process, allowing him to broaden the scope and impact of his inventions.
Conclusion
Merijn Te Booij's dedication to innovation and his ability to harness technology for practical solutions position him as a key figure in the field of task management and customer interaction systems. With his impressive patent portfolio and a clear commitment to pushing technological boundaries, he continues to inspire future inventors and innovators.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile