Matthew Jahns

Title: The Innovative Mind of Matthew Jahns

Introduction

Matthew Jahns is an accomplished inventor based in Indianapolis, IN (US). He has made significant contributions to the field of technology, particularly in enhancing the interaction between humans and virtual agents. His innovative approach has led to the development of a unique patent that addresses the dynamic prioritization of collaboration in digital communication.

Latest Patents

Matthew Jahns holds a patent titled "Dynamic prioritization of collaboration between human and virtual agents." This patent outlines a method for generating a priority score for conversations between human users and chatbots. The priority score is determined by analyzing the sentiment of the human user and the temporal aspects of the conversation. The system provides this score to a human agent through an interface, allowing for seamless control transfer between the chatbot and the human agent based on their interactions.

Career Highlights

Matthew is currently employed at Genesys Cloud Services, Inc., where he continues to innovate and develop solutions that enhance user experience in digital communication. His work focuses on improving the efficiency and effectiveness of interactions between humans and virtual agents, making technology more accessible and user-friendly.

Collaborations

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Conclusion

Matthew Jahns exemplifies the spirit of innovation in the technology sector. His contributions, particularly in the realm of human-virtual agent collaboration, showcase his commitment to enhancing communication through technology.