Matthew A Hardin

Title: The Innovative Mind of Matthew A Hardin

Introduction

Matthew A Hardin is an accomplished inventor based in Louisiana, MO (US). He has made significant contributions to the field of technology, particularly in developing predictive models that enhance user experience in service channels. His innovative approach has led to the creation of a unique patent that addresses user behavior and service channel transitions.

Latest Patents

Matthew holds a patent for a "Defection propensity model architecture with adaptive remediation." This method involves determining a defection probability by receiving user data and analyzing it to identify features that characterize the likelihood of a user switching from their initial service channel to an alternative one. The process includes generating an input encoding for these features and utilizing a predictive model to ascertain the probability of a user changing channels. Furthermore, the model is designed to determine if the probability meets a defection threshold, allowing for the generation of targeted remedial actions based on the findings.

Career Highlights

Matthew A Hardin is currently employed at Evernorth Strategic Development, Inc., where he applies his expertise in predictive modeling and user behavior analysis. His work focuses on enhancing service delivery and customer retention through innovative technological solutions. His contributions have been instrumental in advancing the company's objectives and improving user engagement.

Collaborations

Matthew collaborates with talented professionals such as Alexi E Makarkin and Jay Summers. Together, they work on various projects that aim to push the boundaries of technology and improve service channels.

Conclusion

Matthew A Hardin is a notable inventor whose work in predictive modeling has the potential to transform user experience in service channels. His innovative patent and collaborative efforts highlight his commitment to advancing technology and improving customer interactions.