This inventor holds 1 USPTO granted patent. Top assignee: Ncr Atleos Corporation. Active years: 2026.
Company Filing History:
Years Active: 2026
Title: Mark William Reilly: Innovator in Technician Service Action Auditing
Introduction
Mark William Reilly is a notable inventor based in Dundee, GB. He has made significant contributions to the field of technician service action auditing, particularly through his innovative patent. His work focuses on enhancing compliance during service calls, ensuring that technicians perform their tasks correctly.
Latest Patents
Mark William Reilly holds a patent titled "Technician service action auditing for compliance." This invention involves capturing images of components during a technician's service call. The images are analyzed to determine compliance with service actions. If a non-compliant action is detected, a real-time alert is sent to the technician or a site manager. Additionally, a model image of a compliant action is provided to guide the technician in correcting their approach.
Career Highlights
Reilly's career is marked by his role at NCR Atleos Corporation, where he applies his expertise in service action auditing. His innovative approach has the potential to improve service quality and operational efficiency in the industry.
Collaborations
Some of his notable coworkers include Kevin Horgan and Michael James Neilan. Their collaboration contributes to the advancement of technology in service auditing.
Conclusion
Mark William Reilly's contributions to technician service action auditing demonstrate his commitment to innovation and compliance in the field. His patent reflects a significant step forward in ensuring service quality and operational excellence.