The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 04, 2026
Filed:
May. 28, 2024
Ncr Atleos Corporation, Atlanta, GA (US);
Kevin Horgan, Broughty Ferry, GB;
Michael James Neilan, Dundee, GB;
Sai Teja Kasha, Dundee, GB;
Mark William Reilly, Dundee, GB;
NCR Atleos Corporation, Atlanta, GA (US);
Abstract
During a service call of a technician to resolve a problem with a terminal, images of components of the terminal being services are captured. The images are analyzed for compliance to determine whether service actions of the technician with respect to the components are correct or incorrect. When image analysis indicates a non-compliant action was taken by the technician, a real time alert is provided to the technician and/or to a site manager responsible for the terminal. In an embodiment, a model image for a compliant action associated with any non-compliant action is provided to the technician.