Mark Sunday

Title: Mark Sunday - Innovator in Electronic Service Request Screening

Introduction

Mark Sunday is an accomplished inventor based in Redwood City, CA (US). He has made significant contributions to the field of electronic service requests, holding a total of 3 patents. His work focuses on improving the efficiency and effectiveness of service request systems.

Latest Patents

One of Mark Sunday's latest patents is centered around a facility for screening electronic service requests. This innovative system receives service requests from users seeking assistance with problems related to their accessible systems. The facility searches a collection of system status information to find entries that correspond with the received information. When a corresponding entry is found, the system provides users with an indication of the correspondence and an opportunity to cancel the service request. This invention enhances user experience by streamlining the process of obtaining assistance.

Career Highlights

Mark Sunday is currently employed at Siebel Systems, Inc., where he continues to develop innovative solutions in the realm of electronic services. His expertise and dedication to improving service request systems have made him a valuable asset to the company.

Collaborations

Mark has collaborated with notable coworkers, including Ken Wells and Mitchell Kreaden. Their combined efforts contribute to the advancement of technology in service request management.

Conclusion

Mark Sunday is a notable inventor whose work in electronic service request screening has the potential to transform user assistance systems. His contributions are significant in enhancing the efficiency of service requests, making him a key figure in the field of innovation.