Mark R Stumpf

Title: Mark R Stumpf: Innovator in Advanced Campaign Management

Introduction

Mark R Stumpf is a notable inventor based in Carmel, IN (US). He has made significant contributions to the field of campaign management, particularly in outbound dialing platforms. With a total of 2 patents, Stumpf's work has had a considerable impact on how contact centers operate.

Latest Patents

Stumpf's latest patent is titled "System and method for advanced campaign management." This invention presents a system and method for managing dialing campaigns in contact centers. The outbound dialing platform is designed to modify its behavior automatically throughout the dialing campaign as conditions change. Dialing campaigns can be constructed from groups organized into a campaign sequence. As the campaign progresses, the platform monitors and evaluates the details of the campaign. Group transitions can be initiated based on activation triggers, and campaign sequences may be automatically transitioned, paused, or reset as needed. Manual overrides are also possible, allowing for greater flexibility in campaign management.

Career Highlights

Throughout his career, Mark R Stumpf has worked with various companies, including Interactive Intelligence Group, Inc. His experience in the industry has equipped him with the knowledge and skills necessary to innovate in the field of campaign management.

Collaborations

Stumpf has collaborated with notable coworkers such as Chad McCormick and Brian Wolfe. Their combined expertise has contributed to the development of advanced solutions in the industry.

Conclusion

Mark R Stumpf is a distinguished inventor whose work in advanced campaign management has transformed the way contact centers operate. His innovative patents and collaborative efforts continue to influence the industry positively.