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Indianapolis, IN, United States of America

Interactive Intelligence Group, Inc.

USPTO Granted Patents = 26

CIPO Patents = 11

EPO Patents = 7

Trademarks = 1

Forward Citations = 52

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34 inventors (with patents filed for the assignee):

Felix Immanuel Wyss (11 out of 45 patents)

Aravind Ganapathiraju (8 out of 29 patents)

Ananth Nagaraja Iyer (5 out of 14 patents)

4. Kevin Vlack (4 out of 7 patents)

5. Vivek Tyagi (4 out of 12 patents)

6. Srinath Cheluvaraja (2 out of 10 patents)

7. Richard M Neidermyer (2 out of 4 patents)

8. Kevin Elliott King (2 out of 6 patents)

9. Scott Allen Randal (2 out of 4 patents)

10. Zhenhao Ge (2 out of 4 patents)

11. Rivarol Vergin (1 out of 3 patents)

12. Gregory P Cunningham (1 out of 3 patents)

13. Yingyi Tan (1 out of 5 patents)

14. Richard J Walsh (1 out of 122 patents)

15. Jonathan M Keller (1 out of 4 patents)

26 patents: Sort by Forward Citations

1. 9979821 - System and method for advanced campaign management (2018-05-22),

2. 9972310 - System and method for neural network based feature extraction for acoustic model development (2018-05-15),

3. 9972306 - Method and system for acoustic data selection for training the parameters of an acoustic model (2018-05-15),

4. 9934305 - System and method for fingerprinting datasets (2018-04-03),

5. 9911407 - System and method for synthesis of speech from provided text (2018-03-06),

6. 9906648 - Method and system for prediction of contact allocation, staff time distribution, and service performance metrics in a multi-skilled contact center operation environment (2018-02-27),

7. 9843680 - System and method for natural language processing (2017-12-12),

8. 9767792 - System and method for learning alternate pronunciations for speech recognition (2017-09-19),

9. 9679556 - Method and system for selectively biased linear discriminant analysis in automatic speech recognition systems (2017-06-13),

10. 9679042 - System and method for fingerprinting datasets (2017-06-13),

11. 9672815 - Method and system for real-time keyword spotting for speech analytics (2017-06-06),

12. 9667780 - System and method for communication provider and remote device connection analysis (2017-05-30),

13. 9661137 - System and method for automatic communication distribution local assignment (2017-05-23),

14. 9646605 - False alarm reduction in speech recognition systems using contextual information (2017-05-09),

15. 9628141 - System and method for acoustic echo cancellation (2017-04-18),

Interactive Intelligence Group, Inc. (now part of Genesys) is a global provider of cloud-based customer engagement solutions. They offer a comprehensive suite of software products aimed at improving customer service and increasing operational efficiency. With a focus on contact center solutions, Interactive Intelligence Group caters to various industries including telecommunications, healthcare, financial services, and more. Through their innovative technology and expertise, they empower organizations to transform customer experiences and drive meaningful interactions.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 23 2025

26 Patents

#44 in Indianapolis, IN

#192 in Indiana

#12,430 in US

#24,071 in the World

Indianapolis, IN, United States of America

Interactive Intelligence Group, Inc.

Forward Citations = 52

34 inventors:

Felix Immanuel Wyss (11 out of 45 patents)

Aravind Ganapathiraju (8 out of 29 patents)

Ananth Nagaraja Iyer (5 out of 14 patents)

4. Kevin Vlack (4 out of 7 patents)

5. Vivek Tyagi (4 out of 12 patents)

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