Location History:
- Manassass, VA (US) (2011)
- Basking Ridge, NJ (US) (2015)
- Manassas, VA (US) (2015)
Company Filing History:
3 out of 6,545 
2 out of 835 
1 out of 289 
Years Active: 2011-2015
Title: Mark Nicholas Studness: Innovator in Telecommunications and Customer Interaction
Introduction
Mark Nicholas Studness is a notable inventor based in Basking Ridge, NJ (US), recognized for his contributions to telecommunications and customer interaction technologies. With a total of 4 patents, he has developed innovative solutions that enhance the way businesses communicate with their customers.
Latest Patents
One of his latest patents is titled "Virtual agent response to customer inquiries." This system includes a resource database that stores information representing solutions to various customer inquiries and a destination database that identifies multiple online forums accessible via a communications network. The system features a language processor that associates user posts with customer inquiries and generates new posts in online forums based on the solutions identified.
Another significant patent is the "Integrated business system for web-based telecommunications management." This method enables access to legacy management tools used by telecommunications enterprises, allowing customers to manage their business more effectively through secure web servers. The system supports interactive communications between customers and enterprise management tools, enhancing the overall customer experience.
Career Highlights
Mark has worked with prominent companies such as Verizon Patent and Licensing Inc. and Cellco Partnership. His experience in these organizations has contributed to his expertise in telecommunications and innovation.
Collaborations
Throughout his career, Mark has collaborated with notable professionals, including B Reilly Barry and Mark A Chodoronek. These collaborations have further enriched his work and contributions to the field.
Conclusion
Mark Nicholas Studness is a distinguished inventor whose work in telecommunications and customer interaction has led to significant advancements in the industry. His innovative patents reflect his commitment to improving communication technologies and enhancing customer experiences.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.