Manash Bhattacharjee

Title: Manash Bhattacharjee: A Prolific Inventor in Network Identity Management and Customer Satisfaction

Introduction:

Manash Bhattacharjee, hailing from Jersey City, NJ, stands as an accomplished inventor with an impressive portfolio of 18 patents. His latest ingenious creations revolve around system management for user identities in networks and generating customer satisfaction scores. Manash currently holds the esteemed position of an innovator at Mastercard International Incorporated, where he collaborates with talented colleagues like Debashis Ghosh and Prashant Sharma. Let's explore Manash's remarkable contributions in the fields of network identity management and customer satisfaction analytics.

Network Identity Management:

A key patent by Manash Bhattacharjee explores systems and methods for managing user identities in networks. This innovation details a comprehensive approach where communication devices receive API call requests for credentials from relying parties. To ensure secure interaction, the communication device authenticates the user associated with it and generates a private-public key pair, with the private key securely stored in memory. Utilizing an SDK, the device compiles a credential packet including the public key and user identity data, which is then transmitted to the relying party. This patent represents a significant advancement in network identity management.

Customer Satisfaction Analytics:

Manash Bhattacharjee's expertise extends to developing systems and methods for generating customer satisfaction scores. In this patent, he showcases a gratuity analytics computing system that harnesses transaction data within a given date range. By matching authorization and clearing messages, the system generates comprehensive gratuity analytics, leveraging average tip data from the customer. These analytics are then used to calculate a customer satisfaction score for each transaction. Manash's invention empowers service providers to evaluate and enhance their customers' overall experience, resulting in improved customer satisfaction and loyalty.

Collaboration at Mastercard International Incorporated:

Manash Bhattacharjee currently puts his exceptional skills and expertise to work at Mastercard International Incorporated. As part of this renowned organization, he collaborates with proficient colleagues like Debashis Ghosh and Prashant Sharma. Together, they contribute to Mastercard's mission of simplifying commerce and fostering secure, convenient, and efficient transactions worldwide. Their collective efforts add tremendous value to Mastercard's innovative solutions and enhance user experiences across digital platforms.

Conclusion:

Manash Bhattacharjee, an inventive mind at Mastercard International Incorporated, leads the way in advancing network identity management and customer satisfaction analytics. With his 18 patents, including groundbreaking innovations in user identity management and customer satisfaction scoring, Manash exemplifies a dedicated innovator shaping the future of technology. His impactful creations continue to revolutionize network security and improve customer experiences, leaving an indelible mark in the world of innovations and patents.