Lynn Lopez

Title: Lynn Lopez: Innovator in Mobile Network Management

Introduction

Lynn Lopez is a notable inventor based in Easton, WA (US), recognized for her contributions to mobile network management. With a total of two patents to her name, she has made significant strides in improving the efficiency of communication networks.

Latest Patents

Lynn's latest patents focus on methods, devices, and systems for prioritizing mobile network trouble tickets based on customer impact. These innovations involve receiving multiple trouble tickets that report service outages in a communication network. The process includes determining customer impact based on various factors such as quality metrics, site priority, and the number of complaints associated with each outage. By identifying which service outage has a higher customer impact, her system prioritizes the resolution of the more critical trouble ticket, ensuring that customer needs are addressed promptly.

Career Highlights

Throughout her career, Lynn has worked with prominent companies such as AT&T Intellectual Property I, L.P. and AT&T Mobility II LLC. Her experience in these organizations has allowed her to develop and refine her innovative ideas in mobile network management.

Collaborations

Lynn has collaborated with talented individuals in her field, including He Yan and Jason Pipkin. These partnerships have contributed to her success and the advancement of her inventions.

Conclusion

Lynn Lopez is a pioneering inventor whose work in mobile network management has the potential to greatly enhance customer service in communication networks. Her innovative patents reflect her commitment to improving the efficiency of network operations.