Company Filing History:
Years Active: 2007-2025
Title: Innovations by Lisa Marie Foley
Introduction
Lisa Marie Foley is an accomplished inventor based in Atlanta, GA (US). She has made significant contributions to the fields of banking technology and contact center operations. With a total of 2 patents, her work reflects a commitment to enhancing user experience and operational efficiency.
Latest Patents
One of her latest patents is titled "System and method for authenticating a user of a banking device." This invention involves a banking device that utilizes processing circuitry to receive user authentication information from a mobile device. The system is designed to ensure secure banking transactions by verifying user identity through a token. Another notable patent is "Method and system for selecting a preferred contact center agent based on agent proficiency and performance and contact center state." This invention employs an algorithm that optimizes the agent-selection process based on various metrics, ensuring that the most suitable agent is assigned to service a contact.
Career Highlights
Throughout her career, Lisa has worked with notable companies such as Knowlagent, Inc. and Glory Ltd. Her experience in these organizations has allowed her to develop innovative solutions that address real-world challenges in banking and customer service.
Collaborations
Lisa has collaborated with talented individuals, including Matthew G A McConnell and John C C McIlwaine. These partnerships have contributed to her success and the advancement of her inventions.
Conclusion
Lisa Marie Foley's innovative work in banking technology and contact center operations showcases her expertise and dedication to improving user experiences. Her patents reflect a forward-thinking approach that addresses the needs of modern technology users.