Lining Mo

Title: Lining Mo - Innovator in Secure Remote Data Submission

Introduction

Lining Mo is an accomplished inventor based in San Jose, CA. He has made significant contributions to the field of secure data transmission, particularly in Interactive Voice Response (IVR) systems. His innovative approach enhances the security of authentication processes, making it easier and safer for callers to interact with automated systems.

Latest Patents

Lining Mo holds a patent for a groundbreaking invention titled "Secure remote data submission for IVR systems." This patent focuses on apparatus and methods designed to enhance the security of the authentication process for callers initiating a call in an IVR system. The methods involve routing the call through the IVR system to a headset, retrieving data associated with the caller, and displaying validation information on an agent's computer. The agent can then select validation information, prompting a request for the caller to input this information via their mobile phone. The invention ultimately aims to authenticate the caller based on the information provided.

Career Highlights

Lining Mo is currently employed at Bank of America Corporation, where he applies his expertise in technology and security. His work has been instrumental in developing solutions that improve customer interactions with automated systems. With a focus on innovation, he continues to push the boundaries of what is possible in secure data submission.

Collaborations

Lining Mo collaborates with talented professionals such as Juraj Partila and Yogesh Raghuvanshi. Together, they work on advancing technologies that enhance security and user experience in various applications.

Conclusion

Lining Mo is a notable inventor whose work in secure remote data submission has the potential to transform the way callers interact with IVR systems. His contributions to the field reflect a commitment to innovation and security, making him a valuable asset in the technology landscape.