Company Filing History:
Years Active: 2019-2020
Title: Innovations by Leslee Matthews
Introduction
Leslee Matthews is an accomplished inventor based in Vinton, VA (US). She has made significant contributions to the field of communication technology, holding two patents that showcase her innovative spirit and technical expertise.
Latest Patents
Leslee's latest patents include an inbound communication processing system with an intelligent interactive graphical user interface. This system is designed for call processing, providing structured data about a customer to a representative. The data is configured and presented through an optimized network, allowing for a tailored, interactive graphical user interface (GUI). This GUI grants access to specific user-focused internal and external data resources, enabling representatives to drive conversations and address customer needs quickly.
Career Highlights
Leslee Matthews is currently employed at UnitedHealth Group Incorporated, where she continues to develop innovative solutions in the healthcare sector. Her work focuses on enhancing communication processes to improve customer interactions and service delivery.
Collaborations
Leslee has collaborated with notable colleagues, including Michael Lee Baker and David Shapiro, contributing to a dynamic work environment that fosters innovation and creativity.
Conclusion
Leslee Matthews exemplifies the spirit of innovation through her patents and contributions to communication technology. Her work not only enhances customer service but also sets a standard for future developments in the field.