Lei Zhang

Title: Lei Zhang – Innovator in Electronic Communication Technologies

Introduction

Lei Zhang, based in San Jose, CA, is a prolific inventor with an impressive portfolio of 34 patents. His innovative work primarily focuses on enhancing electronic communication technologies, particularly in optimizing communication strategies for better customer engagement.

Latest Patents

One of Zhang's latest patents, titled "Multi-objective electronic communication frequency optimization," introduces methods and systems that improve electronic communication campaign technologies. This patent describes ways to automatically balance the objectives of an electronic communication campaign with the overall opt-out rates, ensuring that individual contact frequencies are tailored to each email recipient. The invention aims to avoid unnecessary communications while meeting overall campaign goals. It innovatively clusters recipients based on past actions and continually updates communication strategies based on real-time responses, making it highly efficient.

Another notable patent is "Multi-objective customer journey optimization." This invention provides systems and methods for optimizing customer journeys in email marketing. It utilizes user information and interaction data to identify and categorize messages for different time periods. By employing a decision-making model that incorporates deep Q-learning neural networks, this patent enhances the selection and timing of messages sent to customers, thus optimizing their engagement.

Career Highlights

Throughout his career, Lei Zhang has collaborated with prominent companies such as Seagate Technology and Fujitsu Corporation. His work in these organizations has positioned him at the forefront of innovations in electronic communication and marketing technologies.

Collaborations

Zhang has also collaborated with notable colleagues, including Peter Crane and Solomon I Beilin, contributing to a diverse foundation of knowledge and expertise in technological innovation. Their collective efforts have amplified the impact of their work within their respective fields.

Conclusion

Lei Zhang's contributions to the field of electronic communication technologies showcase his commitment to innovation and improving customer engagement through advanced strategies. With a wealth of patents to his name, he continues to shape the future of communication campaigns and customer interactions.