Leho Nigul

This inventor holds 46 USPTO granted patents and 18 published patent applications, primarily in Customer Service Analytics. Top assignee: International Business Machines Corporation. Active years: 2009-2021.

USPTO Granted Patents = 46 (Patent Applications = 18)

% Patents Active = 17.4

Average Co-Inventor Count = 2.6

ph-index = 6

Forward Citations = 117(Granted Patents)

Location History:

Richmond Hill, CA (US) (2017)
Toronto, CA (2009 - 2020)
Richmond Hill, CA (2011 - 2020)
Markham, CA (2015 - 2020)
Ontario, CA (2014 - 2021)

Company Filing History:

46 out of 166,159

International Business Machines Corporation

patents

Years Active: 2009-2021

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Areas of Expertise:

Customer Communications

Software Notifications

Automated Merchandising

Dynamic Management

Transactional Data

API Storytelling

Middleware Management

Peer-to-Peer Sharing

User Personalization

Data Categorization

Integration Protocols

Collaborative Events

46 patents (USPTO):Sort by Forward CitationsExplore Patents

1. 11004127 - Method, system, and manufacture for providing better customer service by analyzing customer communications (2021-05-11),

2. 10990895 - Predicting API storytelling mapping (2021-04-27),

3. 10880391 - Method and apparatus for relaying session information from a portal server (2020-12-29),

4. 10776725 - Graphical modeling tool (2020-09-15),

5. 10776576 - Automated mobile device detection (2020-09-15),

6. 10769664 - Automated merchandising based on social media chatter (2020-09-08),

7. 10672061 - Managing product acquisition based on product characteristics (2020-06-02),

8. 10586272 - Managing product acquisition based on product characteristics (2020-03-10),

9. 10348588 - Dynamic management of integration protocols (2019-07-09),

10. 10210555 - Intelligently determining buying online and picking up in store based on commute patterns of connections in a social network and store parameters (2019-02-19),

11. 10198761 - Intelligently determining buying online and picking up in store based on commute patterns of connections in a social network and store parameters (2019-02-05),

12. 10169793 - Intelligently determining buying online and picking up in store based on commute patterns of connections in a social network and store parameters (2019-01-01),

13. 10133563 - Deployed image monitoring and relevant change detection (2018-11-20),

14. 10067754 - Software service notifications based upon software usage, configuration, and deployment topology (2018-09-04),

15. 10002374 - Dynamic group formation for electronically collaborative group events (2018-06-19),

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