Larry Justin Brown

Title: Larry Justin Brown: Innovator in Interactive Voice Response Technology

Introduction

Larry Justin Brown is a notable inventor based in Adair, OK (US), recognized for his contributions to technology with a focus on interactive voice response systems. With a total of 15 patents to his name, Brown has made significant strides in enhancing user experience through innovative solutions.

Latest Patents

One of his latest patents is the "Second level interactive voice response component." This invention introduces a second level IVR component controlled by a call control service that also manages a first IVR component. By controlling the IVR components using this call control service, which interfaces with client software operated by a human agent, data collected during IVR sessions or live sessions can be shared among the components. This innovation eliminates the need for a traditional transfer of a call from a human agent to an IVR or vice versa, which often results in audible clicks or beeps that are discernible to the caller.

Career Highlights

Throughout his career, Larry Justin Brown has worked with various companies, including the renowned International Business Machines Corporation (IBM). His work has consistently focused on improving communication technologies and enhancing the efficiency of voice response systems.

Collaborations

Brown has collaborated with several professionals in his field, including Danielle Brown and James C Kleewein. These partnerships have contributed to the development of his innovative ideas and patents.

Conclusion

Larry Justin Brown's work in the field of interactive voice response technology showcases his dedication to innovation and improvement in communication systems. His contributions continue to influence the industry and enhance user experiences.