Company Filing History:
Years Active: 2019-2021
Title: Lakshmi Paramasivam: Innovator in Automated Ticket Resolution
Introduction
Lakshmi Paramasivam is a notable inventor based in Chennai, India. He has made significant contributions to the field of technology, particularly in the area of automated ticket resolution. With a total of two patents to his name, Lakshmi is recognized for his innovative approach to problem-solving in project management.
Latest Patents
Lakshmi's latest patent focuses on an automated ticket resolution device. This device communicates with a server to obtain historical ticket data and generates a data model based on that information. It interacts with a client device to gather ticket data related to specific issues associated with projects. The device classifies the ticket data into various types using the data model. Based on the classification, it generates a set of recommended resolutions for resolving the identified issues. The device then selects a particular resolution from the recommendations based on predefined selection criteria and automatically performs actions to implement the chosen resolution.
Career Highlights
Lakshmi is currently employed at Accenture Global Solutions Limited, where he continues to innovate and develop solutions that enhance operational efficiency. His work has been instrumental in advancing automated systems that streamline project management processes.
Collaborations
Lakshmi has collaborated with several talented individuals, including Krupa Srivastava and Vijayaraghavan Koushik. These collaborations have fostered a creative environment that encourages the development of cutting-edge solutions.
Conclusion
Lakshmi Paramasivam is a distinguished inventor whose work in automated ticket resolution showcases his commitment to innovation. His contributions are paving the way for more efficient project management solutions in the technology sector.