Company Filing History:
Years Active: 2023
Title: Kunal Khanvilkar: Innovator in Customer Satisfaction Technology
Introduction
Kunal Khanvilkar is a notable inventor based in Maharashtra, India. He has made significant contributions to the field of customer service technology. His innovative approach focuses on enhancing customer satisfaction through advanced digital solutions.
Latest Patents
Kunal holds a patent for a system and method designed to enhance customer satisfaction by assigning abandoned inbound interactions to agents based on satisfactory digital channel types. The patent describes a computerized method that includes operating an Abandoned-Interactions-Input-Utilization (AIIU) module. This module retrieves abandoned inbound interactions, analyzes them, and assigns them to the most suitable agents for resolution.
Career Highlights
Kunal is currently employed at InContact Inc., where he applies his expertise in developing customer service solutions. His work emphasizes the importance of utilizing technology to improve customer interactions and satisfaction.
Collaborations
Kunal collaborates with talented professionals such as Rahul Vyas and Salil Dhawan, contributing to innovative projects that aim to enhance customer service experiences.
Conclusion
Kunal Khanvilkar's contributions to customer satisfaction technology through his patent and work at InContact Inc. highlight his commitment to improving customer interactions. His innovative methods are paving the way for more effective customer service solutions.