Company Filing History:
Years Active: 2021
Title: Kristy Mayer: Innovator in Customer Activity Scoring
Introduction
Kristy Mayer is a notable inventor based in Washington, DC, who has made significant contributions to the field of customer analytics. With a focus on enhancing utility customer engagement, she has developed innovative methods for calculating customer activity scores.
Latest Patents
Kristy Mayer holds one patent related to her work on customer activity scoring. The patent outlines methods and systems for calculating a customer activity score (CAS). This technology aggregates behavior information for utility customers, including historic consumption data for consumable resources. The method calculates a CAS for utility customers and can generate tailored content based on the CAS value.
Career Highlights
Kristy is currently employed at Opower, Inc., where she applies her expertise in customer analytics. Her work has been instrumental in developing systems that improve customer engagement and satisfaction in the utility sector.
Collaborations
Kristy collaborates with talented professionals such as Nancy Hersh and Daniel Bloomfield Ramagem, contributing to a dynamic team focused on innovation in customer service technologies.
Conclusion
Kristy Mayer's contributions to customer activity scoring demonstrate her commitment to enhancing utility customer experiences through innovative technology. Her work continues to influence the field of customer analytics positively.