The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 17, 2021

Filed:

Jul. 07, 2015
Applicant:

Opower, Inc., Arlington, VA (US);

Inventors:

Nancy Hersh, Washington, DC (US);

Daniel Bloomfield Ramagem, Derwood, MD (US);

Suryaveer Lodha, Berkeley, CA (US);

Lawrence Han, Oakland, CA (US);

Rachel Zuraw, Washington, DC (US);

Kristy Mayer, Washington, DC (US);

Assignee:

OPower, Inc., Redwood Shores, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 30/00 (2012.01); G06Q 50/06 (2012.01); G06Q 30/02 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/016 (2013.01); G06Q 30/0204 (2013.01); G06Q 50/06 (2013.01);
Abstract

Aspects of the subject technology relate to methods and systems for calculating a customer activity score (CAS). In some aspects, a method of the subject technology includes steps including aggregating behavior information for each of a plurality of utility customers, the behavior information including historic consumption data for at least one consumable resource, and calculating, and using the behavior information, a customer activity score (CAS) for one or more of the utility customers. In some aspects, the method can also include steps for generating customer content for at least one of utility customers based on a corresponding CAS value. In some aspects, systems and computer-readable media are provided.


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