This inventor holds 1 USPTO granted patent. Top assignee: Mci Communications Corporation. Active years: 2000.
Company Filing History:
Years Active: 2000
Title: The Innovative Contributions of Kimberly A. Smith
Introduction
Kimberly A. Smith is a notable inventor based in Franktown, Colorado. She has made significant contributions to the field of telecommunications through her innovative patent. Her work exemplifies the intersection of technology and practical solutions in call management systems.
Latest Patents
One of Kimberly's key patents is the "Network Call Parking Manager." This invention provides a comprehensive solution for managing calls that need to be parked, as well as the parking resources across multiple platforms. The parking manager enhances the functionality of call parking and intelligent call routing, allowing for better management of parking resources. It ensures complete control of calls throughout their duration, making a common pool of parking resources available to all customers. This innovation significantly increases the availability of parking resources at call center Automatic Call Distributors (ACDs) and other customer premise equipment.
Career Highlights
Kimberly A. Smith is associated with MCI Communications Corporation, where she has been able to apply her inventive skills in a corporate environment. Her work has not only contributed to her company but has also advanced the telecommunications industry as a whole.
Collaborations
Kimberly has collaborated with talented individuals such as Steven C. Becker and Christine S. Chaney. These partnerships have fostered a creative environment that encourages innovation and the development of new ideas.
Conclusion
Kimberly A. Smith's contributions to the field of telecommunications through her patent demonstrate her innovative spirit and dedication to improving call management systems. Her work continues to influence the industry and inspire future inventors.
