Company Filing History:
Years Active: 2017
Title: Innovations by Kim Stittsworth: Pioneering Secure Identification and Customer Assistance Technology
Introduction
Kim Stittsworth, based in Charlotte, NC, is an inventive force behind two notable patents that leverage proximity positioning technologies. His work focuses on enhancing security through identifying users based on their personal devices and addressing customer needs in real-time.
Latest Patents
Stittsworth’s latest inventions include:
1. **Accessing Secure Areas Based on Identification via Personal Device**: This patent presents systems and methods to utilize proximity positioning systems for determining a user's location and identity. The invention highlights how a low-power radio signal from a location beacon can be detected by a personal computing device. It facilitates the identification of users based on their unique identifiers and location, allowing access to secure areas within various locations.
2. **Predicting and Responding to Customer Needs Using Local Positioning Technology**: This patent outlines methods for anticipating customer requirements. A customer assistance computing platform receives attributes aligned with a beacon signal detected by a customer’s device. By identifying the user and determining their location from the received signal, the platform can predict customer needs and communicate relevant notifications, enhancing the customer experience.
Career Highlights
Stittsworth is part of Bank of America Corporation, where he applies his innovative ideas and technical skills to improve user identification systems and customer service processes. His inventive contributions are essential in transforming how organizations interact with their clients using technology.
Collaborations
Throughout his professional journey, Stittsworth collaborates with accomplished peers, including Carrie Anne Hanson and David M. Grigg. Their collective expertise fosters an environment of innovation where technological solutions thrive.
Conclusion
Kim Stittsworth's contributions to the fields of secure access and customer assistance are significant. His patents not only showcase his inventive capabilities but also contribute to the evolving landscape of technology in modern banking and customer service systems. With a focus on user identification and requirements prediction, Stittsworth's work continues to pave the way for enhanced security and customer engagement.