Kevin Andrew Patterson

Title: Celebrating the Innovations of Kevin Andrew Patterson

Introduction

Kevin Andrew Patterson is an accomplished inventor based in Atlanta, Georgia, known for his contributions to enhancing customer interactions through innovative technology. With a remarkable portfolio that includes two patents, Patterson has dedicated his career to improving how businesses engage with their customers through mobile solutions.

Latest Patents

Patterson's latest patents showcase his commitment to facilitating seamless communication between customers and businesses using mobile smart devices. His first patent, "Customer Interaction Manager on a Mobile Smart Device," introduces an innovative system that connects customers' mobile devices with business computers during purchases. This technology utilizes an Internet server to operate a customer interaction manager, providing an intuitive interface that enables customers to access information and send requests without waiting for store personnel.

The second patent, titled "Customer Interaction Manager on a Restaurant Computer," further extends this concept by linking customers' mobile devices to point of sale (POS) computers within a restaurant setting. Similar to the first, this innovation enhances customer experience by utilizing the Internet to streamline interactions, ensuring that patrons can receive timely information and assistance while dining.

Career Highlights

Kevin Andrew Patterson is currently associated with NCR Corporation, a leading technology company that specializes in providing technology solutions for businesses worldwide. His work at NCR Corporation has positioned him at the forefront of technological advancements that cater to the modern consumer's needs, making him a pivotal figure in the field of customer interaction technologies.

Collaborations

Throughout his career, Patterson has collaborated with talented professionals, including his colleagues Taylor Drake Morgan and Azhar Bande-ali. Together, they work towards developing cutting-edge technologies that enhance the efficiency and effectiveness of customer service in various industry contexts.

Conclusion

In conclusion, Kevin Andrew Patterson is an innovative inventor whose work in technology has made significant strides in optimizing customer interactions in retail and restaurant environments. His patents reflect a deep understanding of consumer needs and a commitment to improving the overall customer experience. As he continues to innovate and collaborate with others in the field, the impact of his work is sure to resonate within the industry for years to come.