The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 12, 2018

Filed:

Nov. 30, 2012
Applicant:

Ncr Corporation, Duluth, GA (US);

Inventors:

Taylor Drake Morgan, Atlanta, GA (US);

Azhar Bande-ali, Decatur, GA (US);

Brett S. Taylor, Alpharetta, GA (US);

Michael Cain Finley, Roswell, GA (US);

Charles Howard Mallory, Denver, CO (US);

Curtis Patrick Quinn Evans, Atlanta, GA (US);

James Lee Fortuna, Dallas, TX (US);

Brian Jerel Ollison, Atlanta, GA (US);

Kevin Andrew Patterson, Atlanta, GA (US);

Sherry Shirah Spreter, Atlanta, GA (US);

David Allen Turner, Fort Worth, TX (US);

Assignee:

NCR Corporation, Atlanta, GA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 20/00 (2012.01); G06Q 20/20 (2012.01); G06Q 40/04 (2012.01); G06Q 20/10 (2012.01); G06Q 20/32 (2012.01); G06Q 30/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 20/202 (2013.01); G06Q 20/10 (2013.01); G06Q 20/20 (2013.01); G06Q 20/204 (2013.01); G06Q 20/322 (2013.01); G06Q 30/0613 (2013.01); G06Q 40/04 (2013.01);
Abstract

An approach is provided for indirectly connecting a customer's mobile smart device to computers located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the business's computers communicate over the Internet with a customer interaction manager executing on an Internet server. This provides an easy to use interface for the customer and allows the customer to receive information and send requests to the business without having to wait for personnel working at the business to be available.


Find Patent Forward Citations

Loading…