Ken Wells

Title: Ken Wells: Innovator in Electronic Service Request Screening

Introduction

Ken Wells is a notable inventor based in Foster City, CA (US). He has made significant contributions to the field of electronic service requests, holding a total of 3 patents. His work focuses on improving the efficiency and effectiveness of service request systems.

Latest Patents

One of Ken Wells' latest patents is centered around a facility for screening electronic service requests. This innovative system receives service requests from users seeking assistance with problems related to their accessible systems. The facility utilizes a collection of system status information to search for entries that correspond with the received user information. When a corresponding entry is found, the system provides the user with an indication of the correspondence and an opportunity to cancel the service request. This invention enhances user experience by streamlining the process of obtaining assistance.

Career Highlights

Ken Wells has had a successful career at Siebel Systems, Inc., where he has been able to apply his inventive skills to develop solutions that address real-world problems. His work has contributed to the advancement of technology in service request management, making it easier for users to receive the help they need.

Collaborations

Throughout his career, Ken has collaborated with talented individuals such as Mark Sunday and Mitchell Kreaden. These partnerships have allowed him to enhance his inventions and bring innovative solutions to the market.

Conclusion

Ken Wells is a distinguished inventor whose work in electronic service request screening has made a significant impact in the field. His patents reflect his commitment to improving user experiences and advancing technology.