Judy A Moldenhauer

Title: Innovations by Judy A Moldenhauer

Introduction

Judy A Moldenhauer is a notable inventor based in Colorado Springs, CO. She has made significant contributions to the field of telecommunications, particularly in the development of advanced interactive voice response systems. With a total of three patents to her name, her work has had a lasting impact on how telecommunications networks operate.

Latest Patents

One of her latest patents is for an "Advanced Interactive Voice Response Service Node." This next-generation service node (NGSN) provides advanced interactive voice response (IVR) services within a telecommunications network. The NGSN includes intelligent peripherals implemented as network audio servers and application servers that execute customer application files to perform IVR services. It ensures reliability through redundancy of application servers, including automatic application server failover within a node and automatic node failover between NGSNs. The NGSN features a modular software and hardware architecture with internal function encapsulation, allowing multiple vendors' products to be used and providing a common signaling interface to any switch network. Other features include an open systems architecture with improved scalability and increased application processing capability.

Another significant patent is related to "Telecommunications Architecture for Call Center Services Using Advanced Interactive Voice Responsive Service Node." This innovation handles call center calls by providing IVR services using the NGSN. The NGSN nodes combine with several other interacting network components to create a scalable architecture that allows various customized and flexible call center services for telecommunications service provider customers. The network includes virtual call routers, parking managers, host connect gateways, report servers, advanced network databases, data access points, and data gateways to deliver calls to customer call centers with various features enabled.

Career Highlights

Judy has worked with prominent companies in the telecommunications sector, including MCI Communications Corporation and WorldCom, Inc. Her experience in these organizations has contributed to her expertise in developing innovative telecommunications solutions.

Collaborations

Throughout her career, Judy has collaborated with talented individuals such as Allen Holmes and Daniel Thomas Hutton. These partnerships have further enhanced her ability to innovate and create effective telecommunications solutions.

Conclusion

Judy A Moldenhauer's contributions to telecommunications through her patents and career experiences highlight her as a significant figure in the field. Her innovations continue to shape the way telecommunications networks operate today.