The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 30, 2002
Filed:
May. 07, 1998
Jeffrey W. Campbell, Monument, CO (US);
Henry N. Fly, Colorado Springs, CO (US);
Allen Holmes, Colorado Springs, CO (US);
Daniel Hutton, Elbert, CO (US);
Judy A. Moldenhauer, Colorado Springs, CO (US);
Phyllis D. Santa, Larkspur, CO (US);
WorldCom, Inc., Clinton, MS (US);
Abstract
A next generation service node (NGSN) for providing advanced interactive voice response (IVR) services within a telecommunications network. The NGSN includes intelligent peripherals implemented as network audio servers, and application servers which execute customer application files to perform IVR services. The NGSN provides reliability through redundancy of application servers, including automatic application server failover within a node, and automatic node failover between NGSNs. The NGSN features include modular software and hardware architecture with internal function encapsulation. This allows multiple vendors products to be used and provides a common signaling interface to be used to any switch network. Other NGSN features include an open systems architecture with improved scaleability and increased application processing capability.