Location History:
- Fort Collins, CO (US) (2008)
- Ft. Collins, CO (US) (2015)
Company Filing History:
Years Active: 2008-2015
Title: Innovations by Joshua D Hawkins
Introduction
Joshua D Hawkins is an accomplished inventor based in Fort Collins, CO. He has made significant contributions to the field of technology, particularly in error reporting and customer support systems. With a total of 2 patents, Hawkins has demonstrated his expertise and innovative thinking in developing solutions that enhance user experience and operational efficiency.
Latest Patents
Hawkins' latest patents include "Systems and methods for controlling error reporting and resolution." This invention involves various system and method embodiments that utilize a first node to receive messages containing error information from multiple client computers via a computer network. The system provides recommendations for resolving errors associated with the received error information, making it easier for client computers to address issues effectively.
Another notable patent is "Computer support network with customer portal to monitor incident-handling status by vendor's computer service system." This invention allows customer support personnel to access an automated support vendor website through a vendor's portal. They can view the status of a fault incident being handled by the vendor's automated support system. In this embodiment, customers can even alter the status of the fault incident while it is being managed on the vendor's site.
Career Highlights
Hawkins is currently employed at Hewlett-Packard Development Company, L.P., where he continues to innovate and contribute to the advancement of technology. His work at HP has allowed him to collaborate with other talented professionals in the field.
Collaborations
Some of his notable coworkers include Travis Scott Tripp and William Brothers. Their collaboration has likely fostered an environment of creativity and innovation, leading to the development of impactful technologies.
Conclusion
Joshua D Hawkins is a notable inventor whose work in error reporting and customer support systems has made a significant impact in the technology sector. His patents reflect his commitment to improving user experience and operational efficiency.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.