Josh Larrabee

Title: Innovations by Josh Larrabee

Introduction

Josh Larrabee is an accomplished inventor based in Denver, Colorado. He has made significant contributions to the field of customer data management through his innovative patents. With a total of two patents to his name, Larrabee's work focuses on enhancing the way enterprises interact with their customers.

Latest Patents

Larrabee's latest patents include a method and apparatus for managing customer data. This technology provides a holistic view of an enterprise's interactions with its customers. The system collects and aggregates information related to user inquiries and responses generated by various response systems. It can gather data from phone response system activities and combine it with information from automated response systems. Additionally, the technology collects and aggregates customer information, contact resolutions, and other relevant data. It also generates reports based on the aggregated information and offers recommendations to improve individual response systems or the overall strategy for addressing customer inquiries.

Career Highlights

Throughout his career, Josh Larrabee has worked with notable companies, including Convergys Customer Management Group, Inc. His experience in these organizations has contributed to his expertise in customer data management and innovation.

Collaborations

Larrabee has collaborated with several professionals in his field, including Chad Vos and Deborah M. Thompson. These collaborations have likely enriched his work and contributed to his innovative approaches.

Conclusion

Josh Larrabee's contributions to customer data management through his patents demonstrate his commitment to innovation. His work continues to influence how enterprises manage customer interactions effectively.