Company Filing History:
Years Active: 2002-2006
Title: John Andrew Johnson: Innovator in Telecommunications
Introduction
John Andrew Johnson is a notable inventor based in Wheaton, IL (US). He has made significant contributions to the field of telecommunications, holding a total of 6 patents. His work focuses on enhancing communication systems and improving customer experiences in telecommunications.
Latest Patents
Among his latest patents is the "Dynamic assignment of telecommunications switches and packet switch gateways." This invention describes an apparatus and method for serving telecommunications customers by utilizing the transmission capabilities of a Packet Network. Customers equipped with Customer Premises Equipment (CPE) can connect to a Packet Network and communicate seamlessly through various switches. This innovation allows customers to be billed only for local call rates, enhancing cost efficiency.
Another significant patent is the "End user automatic call distributor network control." This method and apparatus enable callers to manage Automatic Call Distributor (ACD) queues effectively. Callers receive real-time information about queue statuses and can select specific agents based on their availability. This invention empowers callers to prepare information while waiting, improving overall communication efficiency.
Career Highlights
John Andrew Johnson has made a remarkable impact during his career at Lucent Technologies Inc. His innovative solutions have transformed how telecommunications operate, making them more user-friendly and efficient. His patents reflect a deep understanding of customer needs and technological advancements.
Collaborations
Throughout his career, Johnson has collaborated with talented individuals such as David B. Smith and Eric Edward Kampmeier. These collaborations have fostered an environment of innovation and creativity, leading to groundbreaking advancements in telecommunications.
Conclusion
John Andrew Johnson's contributions to telecommunications through his patents and collaborative efforts have significantly advanced the industry. His work continues to influence how communication systems operate today.