Location History:
- Redmond, WA (US) (2018 - 2020)
- Remond, WA (US) (2022)
Company Filing History:
Years Active: 2018-2022
Title: Joan Ouyang: Innovator in Service Quality Monitoring
Introduction
Joan Ouyang is a prominent inventor based in Redmond, WA (US). She has made significant contributions to the field of service quality monitoring, particularly in the context of network services. With a total of 3 patents to her name, her work focuses on enhancing user experiences through innovative approaches to quality of service (QoS) measurement.
Latest Patents
Joan's latest patents include groundbreaking methodologies for activity-and dependency-based service quality monitoring. One of her patents outlines a process for evaluating a plurality of activities within a service. This involves identifying distinct network service paths for each activity, measuring service quality metrics for each network segment, and determining an overall service quality metric based on these measurements. Another patent emphasizes the importance of user experiences in assessing QoS, suggesting that traditional metrics may not fully capture the nuances of user perceptions. By focusing on specific activities and their dependencies, her approach aims to provide more relevant QoS information that aligns with users' actual experiences.
Career Highlights
Joan Ouyang is currently employed at Microsoft Technology Licensing, LLC, where she continues to innovate in the realm of service quality monitoring. Her work has been instrumental in developing solutions that bridge the gap between technical performance and user satisfaction.
Collaborations
Joan collaborates with talented individuals such as Chinna Babu Polinati and Purushottam Shridhar Amradkar. These partnerships enhance her research and development efforts, contributing to the advancement of service quality monitoring technologies.
Conclusion
Joan Ouyang's contributions to the field of service quality monitoring exemplify her commitment to improving user experiences through innovative solutions. Her patents reflect a deep understanding of the complexities involved in measuring service quality, making her a valuable asset in the technology sector.