This inventor holds 1 USPTO granted patent. Top assignee: Microsoft Technology Licensing, LLC. Active years: 2015.
Company Filing History:
Years Active: 2015
Title: Jiong Ouyang: Innovator in Service Error Messaging
Introduction
Jiong Ouyang is a notable inventor based in Redmond, WA (US). He has made significant contributions to the field of technology, particularly in enhancing user experience through innovative error messaging systems. His work focuses on providing users with clear and informative feedback during service outages.
Latest Patents
Jiong Ouyang holds 1 patent for his invention titled "Service outage details in an error message." This patent discloses techniques and systems for delivering customized service error messages to users. The invention allows for the comparison of errors encountered during user actions with identified service outages. If a service outage is determined to be the cause of the error, a tailored error message is generated. This message informs users about the nature of the error, indicating whether it is server-side or related to their local device, and provides an expected resolution timeframe.
Career Highlights
Jiong Ouyang is currently employed at Microsoft Technology Licensing, LLC. His role involves leveraging his expertise to develop solutions that improve service reliability and user satisfaction. His innovative approach has positioned him as a valuable asset within the company.
Collaborations
Jiong has collaborated with several talented individuals, including Chad Steven Estes and Gil Mcquillan. These partnerships have fostered a creative environment that encourages the development of cutting-edge technologies.
Conclusion
Jiong Ouyang's contributions to the field of service error messaging exemplify the importance of innovation in technology. His work not only enhances user experience but also reflects the ongoing commitment to improving service reliability in the tech industry.