Company Filing History:
Years Active: 2012-2013
Title: The Innovative Mind of Jeffrey D. Langus
Introduction
Jeffrey D. Langus is an inventive force based in New York, NY, recognized for his contributions to mobile device technology. With two patents to his name, Langus has developed solutions that enhance customer service and maintenance in the digital world.
Latest Patents
Among his most recent patents, Langus’ work on “Servicing attributes on a mobile device” stands out. This innovation enables remote customer service and maintenance through the use of a visual identifier associated with mobile devices. The patent outlines a process where, upon a user enrolling in a service capability, the system uses a visual identifier to link the service capability with the customer account, the specific service, and the mobile device. By allocating a unique visual identifier for each service capability, customer service agents can easily identify the mobile device in question, verify the user, and gather relevant information to enhance the service interaction.
Career Highlights
Jeffrey Langus currently works at American Express Travel Related Services Company, Inc., where he applies his innovative skills to refine customer service processes. His expertise plays a crucial role in enhancing user experiences and streamlining operations within the company.
Collaborations
Throughout his career, Langus has collaborated with talented individuals like Blayn W. Beenau and David P. Whittington. These collaborations highlight a commitment to teamwork and innovation in addressing the needs of consumers in the ever-evolving technology landscape.
Conclusion
Jeffrey D. Langus represents a dynamic example of how innovative thinking can lead to practical solutions in technology. His patents not only reflect his ingenuity but also contribute significantly to improving customer service and enhancing the operational efficiency of mobile devices. As he continues to work with esteemed colleagues at American Express, Langus is sure to make even more impactful contributions to the field.