Company Filing History:
Years Active: 2011-2021
Title: The Innovative Journey of Jayant Ramchandani
Introduction
Jayant Ramchandani is a notable inventor based in Fremont, California, with a remarkable portfolio of seven patents. His work primarily focuses on enhancing customer relationship management systems through innovative technology. Ramchandani's inventions aim to improve the retail experience by leveraging wireless communication and data analytics.
Latest Patents
One of his latest patents is a "Reader network system for presence management in a physical retail environment." This system wirelessly detects the presence and identity of customers as they enter a business establishment. It captures visit patterns based on communication from the customer's wireless device. The system then determines a relevant marketing message tailored to the customer's presence, visit pattern, identity, and location. This message is delivered directly to the customer's device upon their subsequent entry into the establishment. Additionally, the system stores customer responses, such as purchasing patterns, for future use in presenting relevant offers.
Another significant patent is the "Customer relationship management system for physical locations." This invention involves a method and computer program product for managing transaction information in a physical establishment. It gathers data about multiple transactions and stores it as metadata. A byte stream corresponding to this metadata is generated, with several elements associated with a particular session based on predefined criteria.
Career Highlights
Throughout his career, Jayant Ramchandani has worked with several companies, including Novitaz, Inc. and Maplebear Inc. His contributions to these organizations have been instrumental in developing innovative solutions that enhance customer engagement and operational efficiency.
Collaborations
Ramchandani has collaborated with notable professionals in the field, including Asif Ghias and John Howard Rolin. These partnerships have allowed him to expand his knowledge and expertise, further enriching his contributions to the industry.
Conclusion
Jayant Ramchandani's innovative spirit and dedication to improving customer relationship management systems have made him a significant figure in the field of invention. His patents reflect a deep understanding of technology and its application in enhancing the retail experience.