This inventor holds 1 USPTO granted patent and 1 published patent application. Top assignee: Wells Fargo Bank, N.A.. Active years: 2025.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2025
Title: Jassen Andrew Mcnulty: Innovator in Digital Communication Systems
Introduction
Jassen Andrew Mcnulty is a notable inventor based in Richmond, CA (US). He has made significant contributions to the field of digital communication, particularly in enhancing user interactions with live agents through innovative systems and methods.
Latest Patents
Jassen holds a patent for a "Transitional handoff from a digital communication device to a designated interaction routing system." This patent discloses methods, systems, and devices that facilitate an IRS menu bypass and enable authentication and session transfer to a live agent. When a handover condition is detected, the ANLPA requests a security token from the IRS. The ANLPA also provides the user's authentication status, context information about the user's call, and other relevant details to the IRS. Upon calling, the user presents the security token to the IRS, which uses it to verify the authentication status and context information, automatically routing the user to the appropriate live agent. To enhance security, the user remains authenticated only if calling from the same device that hosted the ANLPA session and requested the security token. Jassen has 1 patent to his name.
Career Highlights
Jassen is currently employed at Wells Fargo Bank, N.A., where he applies his expertise in digital communication systems. His work focuses on improving customer interactions and streamlining processes within the banking sector.
Collaborations
Jassen has collaborated with several talented individuals, including Srinivasa Gupta Vudathv and Nishit Kumar Thakur. Their combined efforts contribute to the advancement of innovative solutions in their field.
Conclusion
Jassen Andrew Mcnulty is a distinguished inventor whose work in digital communication systems has the potential to transform user experiences in various industries. His innovative patent and contributions to Wells Fargo Bank, N.A. highlight his commitment to enhancing technology in communication.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile