Location History:
- Erie, PA (US) (2005)
- Omaha, NE (US) (2014 - 2016)
Company Filing History:
Years Active: 2005-2016
Title: Jason J Kroh: Innovator in Outdial Applications
Introduction
Jason J Kroh is a notable inventor based in Omaha, NE (US). He has made significant contributions to the field of telecommunications, particularly in the development of systems that enhance agent availability for outdial applications. With a total of 4 patents to his name, Kroh's work has had a meaningful impact on call center operations.
Latest Patents
One of his latest patents focuses on providing agent availability for an outdial application. This innovative system, method, and computer-readable medium allow for the efficient utilization of agent availability in a call center backend. The routine is designed to periodically run on an outdial server, evaluating agent availability. If agents are available, the system schedules a predefined number of calls per available agent. It fetches phone numbers corresponding to the scheduled calls from a database. Once calls are initiated, the routine checks agent availability again. If an agent is available, a scheduled phone number is retrieved, and a call is placed. After a successful connection, the application checks agent availability once more, rescheduling if no agents are available.
Career Highlights
Throughout his career, Jason J Kroh has worked with various companies, including West Corporation. His experience in the telecommunications industry has equipped him with the knowledge and skills necessary to innovate in this field.
Collaborations
Kroh has collaborated with notable individuals such as Kenneth A Darby and Yoseph Bar-Cohen. These partnerships have likely contributed to the development of his innovative ideas and patents.
Conclusion
Jason J Kroh is a distinguished inventor whose work in outdial applications has advanced the efficiency of call centers. His contributions continue to influence the telecommunications industry positively.