Company Filing History:
Years Active: 2001-2010
Title: The Innovations of Jason Goecke
Introduction
Jason Goecke is a prominent inventor based in San Francisco, CA. He has made significant contributions to the field of telecommunications, holding a total of 8 patents. His work focuses on enhancing communication technologies, particularly in call center operations.
Latest Patents
One of Jason's latest patents is titled "Determining Presence for Interaction Routing." This invention pertains to an Internet Protocol Network Telephony call center that processes emails directed to the call center, rather than to specific agents. The system includes an email server that receives and routes emails, featuring a router and a database that stores skill set information about agents. The router extracts information from the emails, matches keywords in the extracted information with those from the skill sets, and routes the emails to the appropriate agents who possess the necessary skills to address the service requirements outlined in the emails.
Career Highlights
Jason Goecke is currently employed at Genesys Telecommunications Laboratories, Inc., where he continues to innovate in the telecommunications sector. His work has been instrumental in improving the efficiency and effectiveness of call center operations.
Collaborations
Some of Jason's notable coworkers include Alec Miloslavsky and Vladimir N Deryugin. Their collaboration has contributed to the development of advanced technologies in the telecommunications field.
Conclusion
Jason Goecke's contributions to telecommunications through his patents and work at Genesys Telecommunications Laboratories, Inc. highlight his role as a key innovator in the industry. His inventions continue to shape the future of communication technologies.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.