Company Filing History:
Years Active: 1999-2003
Title: Innovations by James V Johnson
Introduction
James V Johnson is an accomplished inventor based in Kettering, OH (US). He has made significant contributions to the field of video communication technology. With a total of 2 patents to his name, Johnson has developed innovative solutions that enhance the way video calls are managed and distributed.
Latest Patents
One of Johnson's latest patents is for a system designed for routing incoming video calls. This invention allows a group of agents to handle incoming video calls similarly to a telephone mail order facility. When a server receives an incoming video call, it selects an available agent and informs them to expect the call. Instead of physically routing the call, the server communicates the identity of the selected agent to the calling party, who then places a video call to the agent using a different communication channel. This method enables standard call routing systems to effectively manage video calls without the need for expensive routing apparatus.
Another notable patent by Johnson focuses on the automated distribution of video telephone calls. This invention establishes a video conference between a remote station, such as an Automated Teller Machine (ATM), and a central facility, like a bank. At the bank, multiple agents are available to handle incoming calls. The Automated Call Distribution (ACD) equipment receives incoming non-video calls from ATMs and locates a free agent to handle the call. The ATM places a regular telephone call to the ACD, which then routes the call to the computer of a free agent. The agent's computer subsequently calls the ATM via a high-bandwidth telephone channel, establishing the video conference.
Career Highlights
James V Johnson is currently employed at NCR Corporation, where he continues to innovate in the field of video communication. His work has significantly impacted the efficiency of video call management in various applications.
Collaborations
Johnson has collaborated with notable coworkers, including Alfredo Rizo-Patron and John G Mitzka, contributing to the development of advanced communication technologies.
Conclusion
James V Johnson's innovative patents in video call distribution and automated video conferencing demonstrate his commitment to enhancing communication technology. His work at NCR Corporation and collaborations with talented colleagues further highlight his contributions to the field.